All Other
Handbook Catalog

The Employee Orientation Library

Set new hires off on the right foot and guide them toward A Player performance with these 5 best-selling handbooks. Contains our top sellers in subjects ranging from teamwork to change, all for a special discounted price. >more

The Ethics of Excellence

Use this handbook to deliver the critical message that the ethical standards of each employee can shape the organization's future. Excellence is a process, not just an outcome. >more

Improving Performance: Managing the White Space on the Organization Chart (Hardback)

This book is "the process bible" for anyone interested in performance improvement consulting. It provides the foundation and key builiding blocks for PRITCHETT's flagship process improvement approach: ePIP (electronic Process Improvement Project). >more

Managing Sideways: A Process-Driven Approach for Building
the Corporate Energy Level and Becoming an "Alpha Company"

Managing Sideways gives the most important ground rules and critical success factors for becoming a process-centric, performance-driven organization. Pritchett's precise, no-fluff style of writing gets down to the basics of what everyone needs to know about process improvement to take action and get results fast. >more

Merger Library

PRITCHETT wrote the first book ever published on merger integration stragety, then wrote the all-time best seller on mergers, then another couple dozen handbooks on mergers and change. >more

Outsourced: 12 New Rules for Running Your Career in an Interconnected World

Provides 12 new rules for running your career in an interconnected world. Reviews how to shift loyalties, prepare to work in new ways, stretch yourself and focus on the customer. >more

Service Excellence!

Lays out both the "how to" and the "payoff" in giving outstanding customer service. Examines seven common roadblocks to quality service, and offers a strategy for becoming a service champion. >more

Solution #1: Learn how to change

This handbook is too powerful—too engaging—for your people to ignore. Use it to cut healthcare costs and mobilize your organization toward wellness. >more

Topgrading: How to Hire, Coach and Keep A Players

Topgrading is the platinum standard for hiring, coaching and keeping top talent. Based on the best-selling hardcover book, Topgrading, by Bradford D. Smart, Ph.D., this handbook highlights the essential elements for building a team of A players. >more

Topgrading DVD Tool Kit

A must-have for serious Topgraders! This tool kit contains two professionally produced and edited DVDs with more than six hours of in-depth modeling, coaching, and advice from Topgrading experts Brad and Geoff Smart. It delivers a polished training seminar without the inconvenience and expense of travel or time away from work. >more