TRAINING - Business As UnUsual

Business as UnUsual equips participants with tools for managing critical priorities during change.

Over five thousand companies have relied on this program. Our client list reads like a "Who's Who" of Fortune 500 companies and also includes a wide range of smaller organizations.

Topics Addressed

• Introduction
• Video—Did you know? (created by Karl Fisch)
• Setting expectations—Three guarantees of change
• Financial impact of change
• Dynamics of change for individuals and organizations
• Common change management mistakes
• Communication guidelines during change
• Managing resistance
• Impact of Change Survey—Fifteen critical areas
• Change Agent Assessment—Individual scores on change competencies

Key Objectives

• Establish change as critical to success
• Provide techniques for maintaining focus on business issues
• Identify tactical actions each participant can take to change more constructively and effectively
• Coach on how to re-recruit key players
• Give guidelines for minimizing communication barriers created by change
• Set priorities and develop plans for productivity gains
• Assess each individual's "change management strengths" and offer coaching points

Toolkit

• Tools and Guidelines for
  • Managing the transition
  • Communicating effectively
  • Managing productivity
  • Handling resistance
  • Retaining key players
  • Expanding personal change competencies
• Books
  • Business As UnUsual Participant Guide
  • Business As UnUsual Handbook
  • The Employee Handbook for Organizational Change
  • Resistance: Moving Beyond the Barriers to Change

Primary Result

Individuals learn how to use the PRITCHETT toolkit for managing the challenges of change around CPR communication, productivity, and resistance.