A few of PRITCHETT's Merger Engagements:
ABC Radio Networks
Price Pritchett, bestselling author and CEO of PRITCHETT,
delivered the keynote address for Disney’s ABC Radio
Division at the 2007 Management Conference. Dr. Pritchett’s
presentation, Managing Uncertainty, focused on the leadership
challenges unique to change and explained the counter-intuitive
moves that are key to successful merger integration.
ABN AMRO/(Royal Bank of Scotland, Fortis, Santander)
ABN AMRO, with more than 105,000 employees in 53 countries,
contracted with PRITCHETT to develop Merger Toolkits for Executives,
Managers, and Human Resource Professionals to guide the integration
of this largest bank deal in history. PRITCHETT customized
the Toolkits and conducted related training for this worldwide
merger. PRITCHETT also consulted to Business Unit managers
worldwide on how to keep their organizations focused and productive
during the prolonged period while waiting for the closure
of this complex international deal.
A. G. Edwards
The merger of A. G. Edwards with Wachovia Securities created
the second largest retail brokerage in the U.S. Prior to the
close date, PRITCHETT worked closely with A. G. Edwards preparing
the organization for the merger. The entire workforce at the
corporate office attended PRITCHETT merger integration sessions
for both managers and individual contributors. Senior leaders
attended Executive Briefings, and PRITCHETT partnered with
executives to conduct panel discussions for all branch managers.
As a result of the PRITCHETT sessions, A. G. Edwards’
employees were able to execute a smoother transition.
Amdahl
PRITCHETT established a transition team and process to support
this high profile merger integration effort between two large
players in the microelectronics industry. By identifying the
value drivers of the deal, chartering and launching task force
teams, training 100% of the workforce, and leading the integration
process, PRITCHETT ensured the assets and value chain of the
combined entities were leveraged.
“PRITCHETT is worth it many times over! Their experience
and approach helped us complete a complex acquisition within
90 days, avoid costly mistakes, and discover an additional
$5 million in savings.”
Bank One/First Chicago NBD
PRITCHETT assisted the Bank One IT department, already stretched
to the limit by normal demands for their services, with their
integration with First Chicago NBD. At the request of Bank
One, PRITCHETT focused primarily on increasing the two-way
communications within the IT department during the merger
integration planning period. Additionally, PRITCHETT’s
communication work paved the way for a more methodological
and disciplined approach to employee communication.
Chicago Mercantile Exchange/Chicago Board of Trade
PRITCHETT played a key role in guiding the integration efforts
for this merger which created the world’s largest financial
exchange. Price Pritchett, CEO, delivered the keynote address
at the executive kickoff dinner to launch the integration
planning process. PRITCHETT provided ongoing counsel to the
Integration Steering Committee with particular focus on transition
management, staffing and retention, communication, and culture.
ExxonMobil
PRITCHETT designed a custom program titled Driving Productivity
During Change that was used to keep the workforce focused
and engaged during the long transition period required to
combine these global giants. PRITCHETT certified 80 internal
trainers to deliver the workshop and helped them consult to
specific business units throughout the transition period.
This custom program assisted in the retention of key talent
and enabled Mobil to maintain their stock price during the
waiting period. Each employee received a copy of the PRITCHETT
best-selling handbook, The Employee Guide to Mergers and Acquisitions.
GAF/Elk
PRITCHETT assisted the GAF/Elk Executive Team and Integration
Steering Committee identify, acknowledge and address significant
differences in operating style (culture) that threatened to
derail the success of their deal. Through a series of Executive
Offsite Meetings facilitated by PRITCHETT senior advisors,
GAF/Elk worked through these differences and found common
ground. PRITCHETT helped frame difficult issues, diffuse cultural
conflict, and reinforce collaborative decision-making techniques,
allowing the new joint Executive Team to accelerate performance.
Guidant
PRITCHETT helped Guidant acquire a family-owned enterprise
located in a separate geographic location by focusing on the
value drivers of the deal. The key to success was strengthening
Guidant’s leadership position in certain markets by
leveraging the manufacturing capability of the target. PRITCHETT
helped the client set up the project structure and develop
integration plans that would allow them to meet the goals
established for the integration. PRITCHETT assisted from integration
announcement, through integration planning, to a formal debrief
at the end of the project designed to capture lessons learned
and best practices.
Hunt Refining
Several months after a previous merger had been managed internally
by the client, PRITCHETT was asked to conduct a Post-Merger
Audit to identify what went well and what could have been
done differently. PRITCHETT interviewed all executives and
selected additional individuals who had significant responsibilities
during the integration process. The Post-Merger Audit Report
developed by PRITCHETT helped identify areas where additional
benefits could be extracted from the deal. In addition, PRITCHETT
documented which processes had added real value and which
were a waste of time and resources, allowing Hunt to proceed
to the next deal with confidence in the approach and methodology
they would deploy.
John Deere
PRITCHETT developed an Integration Toolkit specifically designed
for small business owners to help John Deere’s independent
dealerships consolidate. The Toolkit guides small business
owners through each step of the integration process and provides
practical tools for analyzing risks and opportunities.
London Life
PRITCHETT helped London Life develop an integration project
plan for initial announcement, integration planning, and post-deal
implementation. In addition, PRITCHETT advised London Life
in developing a comprehensive Communication Plan and Talent
Retention Plan. As a result, employees of both companies experienced
less ambiguity and confusion and reacted more favorably to
the deal. PRITCHETT’s advisory services also resulted
in retention of more than 98% of the sales force.
“PRITCHETT is worth the investment! Their experience
and methodology helped us quickly and effectively complete
an extremely complex acquisition and avoid costly mistakes.”
Maritime Life/Manulife
Maritime Life was the Canadian division of John Hancock. When
Hancock was acquired by Manulife, a Canadian firm, there were
significant redundancies in Canada. Maritime Life engaged
PRITCHETT to help their Executive Team plan for the inevitable
changes that integration would demand. PRITCHETT worked with
Maritime Life to identify talent needed during the transitional
period as well as permanent talent needed to integrate the
business into Manulife. In addition, PRITCHETT senior advisors
coached each member of the Maritime Life Executive Team through
the difficult transition period ensuring that the parts of
the business they were responsible for continued to hit their
goals and objectives despite the distractions and distress
of integration.
Peco Energy/ComEd
Both Peco Energy and ComEd had completed several acquisitions
and admitted that they could improve their integration approach.
They engaged PRITCHETT to conduct Merger Best Practices training
for their integration team leads and managers. Managers then
conducted meetings with their direct reports based on this
information. PRITCHETT’s The Employee Guide to Mergers and
Acquisitions was distributed to more than 5,000 associates
ensuring that both managers and employees knew what to expect
and how to manage during the waiting period.
Pfizer/Warner Lambert
PRITCHETT advised Warner Lambert on how to maintain productivity
and protect performance while awaiting approval on their hostile
takeover by Pfizer. Within a two month period, PRITCHETT educated
the entire Warner Lambert workforce on the human dynamics
of mergers. PRITCHETT developed a Leader’s Toolkit,
distributed The Employee Guide to Mergers and Acquisitions
worldwide and certified 40 internal Warner Lambert trainers
to deliver PRITCHETT merger training workshops. Pfizer used
the same program in many of their own divisions following
the merger.
Weyerhaeuser/MacMillan Bloedel
PRITCHETT served as advisor to the Integration Steering Committee
and Integration Teams on this culturally complex acquisition.
The project began with a Senior Management Briefing by CEO,
Price Pritchett, and followed with senior PRITCHETT advisors
assisting with the overall integration process and planning.
PRITCHETT conducted assessments and developmental recommendations
for 153 key players in the acquired organization and was instrumental
in retaining 51 of the 55 extremely critical managers needed
for integration success. PRITCHETT conducted a Post-Merger
Audit to ensure that the full value potential of the deal
had been extracted. Upon exit, PRITCHETT left behind a fully-documented
process that Weyerhaeuser could use for future acquisitions.
WhitmanHart
WhitmanHart wanted to position itself domestically and internationally
as a well-known information technology firm serving the middle
market. One way to do that was by growth through acquisitions.
Whitman Hart asked PRITCHETT to develop an acquisition and
integration methodology to address such issues as soft due
diligence, communications, re-recruitment, and integration
planning. The project produced highly desirable results in
terms of the retention of key talent and the avoidance of
major problems that they had experienced in previous deals.
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